Knowledge Base
Lapel mics not working with the Nimble
Problem - Lapel microphones plugged into the Nimble register a level but does not register differences with sound in the meters. Solution - Lapel microphones are typically configured with a TRRS (three ring) 3.5mm male plug. These are great for ...
ERROR - Unable to Get New Capture Client: 88890003
Problem: Trying to use Reporter Studio Pro you receive the error message, "ERROR - Unable to get new capture client: 88890003." Solution: The best resolution is to reselect the devices from the configuration window. This is a Windows issue, and ...
Recorder Studio Pro - MSVCP140.dll Error
Problem: When trying to start Reporter Studio Pro, I receive the following error. RSProLauncher.exe - System Error The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem. Solution: You may ...
Copy Error/Cannot Copy Recording
A couple issues can cause this. 1. Check player's application version and see if it is up to date. 2. Make sure there is no space at the end of the name you assigned to the copy. 3. Make sure that you have permissions to write to the location you are ...
Confidence Monitoring Coming out of Speakers (not headphones/earbuds)
Volume mixer/defaults issue. 1. Open sound settings. Scrolling down will access the volume mixer and device preferences menu. Open it. 2. Select RSPRO's player application and set the output device to the earbuds. 3. On occasion this will not work ...
Cannot Download RSPRO
Microsoft Edge has issues with installers that aren't verified in their system. Using another browser resolves this problem, or you can do the following. 1. Right-click the download with a warning indicator and select "Allow." 2. Upon opening, ...
Playback Audio is Not Registering
Playback audio is not registering in both recorded audio and in sound waves. 1. Close out of program. In the configuration menu, verify that the loopback driver is set to the correct audio device.
Demo Has Expired Error
The client receives a "Demo has Expired" popup error, and the recorder window won't open. 1. Check license.vcl file permissions under C:\ProgramData\VoiceScript\Recorder. The user must have Full Control/Allow checked in the security tab of the ...
Academy RS Pro Users
Download and install the latest Reporter Studio Pro desktop app. Before you can use the apps, you must register your email and you must be a registered student at The Court Reporting Academy. System requirements: Windows 7, 10 or 11. Register your ...