Copy Error/Cannot Copy Recording

Copy Error/Cannot Copy Recording

A couple issues can cause this.

1. Check player's application version and see if it is up to date.
2. Make sure there is no space at the end of the name you assigned to the copy.
3. Make sure that you have permissions to write to the location you are copying to.  
    • Related Articles

    • Copy a Recording Session from RS Pro

    • Zoom Recording Requirements

      AutoScriptOne has a unique and powerful Zoom recording option delivering precise speaker labeling and unmatched transcription in a real-time recording platform. Zoom Requirements To use the Zoom recording option there is a set of criteria that must ...
    • ERROR - Unable to Get New Capture Client: 88890003

      Problem: Trying to use Reporter Studio Pro you receive the error message, "ERROR - Unable to get new capture client: 88890003." Solution 1: The best resolution is to reselect the devices from the configuration window. This is a Windows issue, and ...
    • I Receive a JSON Error When I Try to Open AutoScript Desktop

      Problem: When I try to open AutoScript Desktop (ASD) I receive an error like, "the input does not contain any JSON tokens. expected the input to start with a valid JSON token, when isFinalBlock is true. Path: $ | LineNumber: 0 | BytePositionInLine: ...
    • Demo Has Expired Error

      The client receives a "Demo has Expired" popup error, and the recorder window won't open. 1. Check license.vcl file permissions under C:\ProgramData\VoiceScript\Recorder. The user must have Full Control/Allow checked in the security tab of the ...