RS Pro Crashes using the Jabra USB Conference Phone

Using the Jabra USB Conference phone as your input and output in RS Pro can cause the recorder to crash and not connect.  The solution is to separate out the mic and speaker of the Jabra by naming them differently.  

With the Jabra plugged into your computer, open your Sound Settings window.  

Under the Output, make sure the Echo Cancelling Speakerphone (2-Jabra Speak [insert model number] UC) is selected and click on "Device Properties".

Click on the "Rename" button.

Type the work "Speaker" at the beginning of the device name and click the "Rename" button. 

Click the back arrow and do the same for in the input by adding the word "Mic".

You should now be able to successfully connect your Jabra USB Conference Phone to RS Pro.  

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