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ERROR - Unable to Get New Capture Client: 88890003
Problem: Trying to use Reporter Studio Pro you receive the error message, "ERROR - Unable to get new capture client: 88890003." Solution 1: The best resolution is to reselect the devices from the configuration window. This is a Windows issue, and ...
I Receive a JSON Error When I Try to Open AutoScript Desktop
Problem: When I try to open AutoScript Desktop (ASD) I receive an error like, "the input does not contain any JSON tokens. expected the input to start with a valid JSON token, when isFinalBlock is true. Path: $ | LineNumber: 0 | BytePositionInLine: ...
Copy Error/Cannot Copy Recording
A couple issues can cause this. 1. Check player's application version and see if it is up to date. 2. Make sure there is no space at the end of the name you assigned to the copy. 3. Make sure that you have permissions to write to the location you are ...
Error on upload - Invalid State
If you are receiving an error message when uploading your recording session, this may be becuase the file is already uploaded. The error will read "Operation "checkig remote status" has failed. Reason:Remote recording session is in invalid state ...
Recorder Studio Pro - MSVCP140.dll Error
Problem: When trying to start Reporter Studio Pro, I receive the following error. RSProLauncher.exe - System Error The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem. Solution: You may ...