Norton Antivirus Prevents Opening AutoScript Desktop

Norton Antivirus Prevents Opening AutoScript Desktop

PROBLEM: User has an issue where Norton antivirus prevents opening AutoScript Desktop.
SOLUTION: User may need to create an exception for the program in Norton. Information on that feature can be found here: https://support.norton.com/sp/en/us/home/current/solutions/v3672136
You will have to create exemptions for both of the following folders:
  C:\Users\(your name here)\AppData\Roaming\VoiceScript
  C:\Users\(your name here)\AppData\Local\AutoScriptDesktop

If you haven't done this already, you might see the following screen when you try to open AutoScript Desktop.


If that happens you will need to open Norton Security History, find the entry where it blocked AutoScript Desktop, click "More Options", and click [Exclude Process]. You will still need to follow the directions in the linked Norton article to exclude the AutoScript folders.

    • Related Articles

    • AutoScript Desktop - Release Notes - 1.1.329

      Today's release of version 1.1.329 of AutoScript Desktop included the following: Bug Fix: Corrected a problem with the ASCII Export feature that was causing some words to be concatenated. As always, if you experience any trouble or just need a little ...
    • AutoScript Desktop - Release Notes - 1.1.349

      The release of version 1.1.349 of AutoScript Desktop included the following: Bug Fix: Closing the "Downloading Audio File" dialog doesn't cancel job loading Bug Fix: Paste in the Find & Replace boxes also pastes in the document Bug Fix: Words ...
    • AutoScript Desktop - Release Notes - 1.1.406

      The release of version 1.1.406 of AutoScript Desktop included the following: Core Change: We finally have our Microsoft certification. This means no more warnings upon installation, and less issues related to anti-virus software. Bug Fix: Spell check ...
    • AutoScript Desktop - Release Notes - 1.1.459

      The release of version 1.1.459 of AutoScript Desktop included the following: MAJOR BUG FIX: User Experiencing Crashes When Adding Comments BUG FIX: Triple-Clicking to Select ASR Placeholder Creates Highlight Desynchronization BUG FIX: Spellcheck ...
    • AutoScript Desktop - Release Notes - 1.1.433

      The release of version 1.1.433 of AutoScript Desktop included the following: Bug Fix: a rare bug that occurred when updating the speaker list. Bug Fix: a rare bug that occurred during CAT Export. Bug Fix: a very rare startup bug that was only noticed ...