Recent Articles
Minimum System Requirements
Let's not get left hanging with a computer that doesn't meet the minimum requirements for your AutoScriptOne recording platform. These are just the minimum requirements for successful recording. UPDATED 17 APRIL 2024 Minimum System Requirements for ...
Spinning Circle when using Zoom to Record
Are you getting the perpetual spinning circle when attempting to use the ASOne Zoom recording option? Your Zoom bot has successfully joined the Zoom meeting, but ASOne seems to be stuck after that? It could be that Zoom cloud recording was set to ...
RS Pro Crashes using the Jabra USB Conference Phone
Using the Jabra USB Conference phone as your input and output in RS Pro can cause the recorder to crash and not connect. The solution is to separate out the mic and speaker of the Jabra by naming them differently. With the Jabra plugged into your ...
ASOne is Saying No License Available
This typically happens when a new subscription is chosen, but the licenses were not assigned to the users. To assign a license to the ASOne subscription Open the Billing Account Details page by clicking on the gear icon next to your credit balance. ...
My Recording Session Went to My AS Account and Not the Agencie's
A single ASOne user can be assigned multiple licenses to ASOne subscriptions. You may have your own subscription and license, and an agency may also have assigned one of their license from their ASOne subscription to you. You must take care to ensure ...