Recent Articles
Is Shared Playback Audio in a Zoom Meeting Included in my ASOne Zoom Recording
The short answer to this question is, no. Unfortunately Zoom handles audio that is being played to a Zoom meeting using the "Share Audio" feature in Zoom differently than the audio from everyone's connection. Consequently, this audio will not be ...
ASOne is not recording one of the Zoom participants
Are you recording a Zoom session in ASOne and you notice that one of the participants is not being recorded or included in the transcript? This is most likely a result of that participant joining their audio to the Zoom meeting via phone and not ...
Installing Audacity
Audacity is a free audio editing platform that is used with many of the articles we write in trimming and converting audio/video files. You can download Audacity following this link: https://www.audacityteam.org/download/windows/ After you have ...
How to Convert VIQ Audio for use with AutoScript
Custom Audio Conversion of VIQ files for use with AutoScript This conversion will require the use of Audacity. Audacity is a free audio editing program. You will also need to install the FFMpeg library for Audacity. This article on installing ...
My Balila USB Conference Phone is not Recognized
If you are using the Balila USB conference phone for a remote proceeding with AutoScriptOne you must have at least one of the lapel mics turned on for your mic. Although the base unit looks like it should have a built-in microphone, it does not. In ...